Contact Us
Search and explore our most common questions
Customers
Who are your typical customers?
Our customers range from gaming enthusiasts and content creators to professionals who need high-performance workstations. We serve everyone from first-time builders to experienced PC users looking for their next upgrade.
Do you offer custom builds for beginners?
Absolutely! We specialize in helping beginners build their dream PC. Our team will guide you through the entire process, from selecting components to assembly and setup.
Can I upgrade my existing PC?
Yes! We offer upgrade consultations and can help you select compatible components to enhance your current system's performance without needing a complete rebuild.
Purpose & Use Cases
What types of builds do you specialize in?
We specialize in gaming PCs, streaming setups, video editing workstations, 3D rendering machines, and general productivity builds. Each build is customized to match your specific needs and budget.
Can you build a PC for professional work?
Definitely! We build workstations optimized for software development, graphic design, CAD work, data analysis, and other professional applications. We'll ensure your system has the right specs for your workflow.
Do you build budget-friendly PCs?
Yes! We work with all budgets and can build powerful, cost-effective systems that deliver excellent performance without breaking the bank. We'll help you get the most value for your money.
Parts & Components
What brands do you use?
We use only trusted, high-quality brands including ASUS, MSI, Corsair, NVIDIA, AMD, Intel, Samsung, and more. All components come with manufacturer warranties for your peace of mind.
Can I choose my own components?
Absolutely! You have full control over component selection. Our experts will verify compatibility and offer recommendations, but the final choice is always yours.
Do you offer RGB lighting options?
Yes! We offer a wide range of RGB components including fans, RAM, motherboards, and cases. We can create stunning synchronized lighting effects to match your aesthetic preferences.
General & Policies
What is your warranty policy?
All our custom builds come with a 1-year labor warranty, and individual components carry their respective manufacturer warranties (typically 1-5 years depending on the part).
How long does a custom build take?
Most custom builds are completed within 5-7 business days after all components are received. Rush orders may be available for an additional fee. We'll keep you updated throughout the process.
Do you offer technical support?
Yes! We provide lifetime technical support for all our builds. Whether you have questions about software, troubleshooting, or upgrades, our team is here to help via email, phone, or chat.